Buying and selling used surfboards has always kind of sucked. Paying massive commissions to a third party , or dealing with the inconvenient/shady nuances of Craigslist doesn’t exactly give surfers many options. 'Until now. Boardgrab is making selling used surfboards suck less. Sell for free, sell conveniently, and become part of a community of sellers just like you. Our hope, sellers will work together, share knowledge, and experience to make board selling better for everyone.
When you see something you like, make an offer on the item (you will have to sign-up or log-in to the site). When the seller accepts or your offer you will be notified via both email and through Boardgrab messages. You will be sent a link to check out using Stripe. The seller might have accepted multiple offers so act fast. After sending your payment through Stripe you will be directed back to Boardgrab.
If you have reason to believe that a seller or item is fraudulent flick us an email to firstname.lastname@example.org and let us know.
If it’s been less than a week, contact the seller again and give him another day or two to respond. If the seller does not respond, reach out to us and we'll investigate further.
If you buy something on Boardgrab and the description does not accurately describe the item in terms of authenticity, color, condition, etc., then we recommend reaching out to the seller for a mutually satisfactory resolution. If you are unable to work it out with the seller, we can assist you in reaching out to them.
All payments on Boardgrab are done safely through Stripe. If there is any issue with the transaction, the buyer and seller should try to work out a mutual agreement for a partial or full refund.
Create an account and click the 'Start Selling' link in the header. Follow the instructions to connect your Boardgrab account to a Stripe Account, then upload photos and fill in information about the item you’re selling. Your board will then be listed on the shop page. We will notify you via both via Boardgrab messages and email when people ask questions or submit offers.
We use Stripe to process payments, a new and improved payment system which is safer and easier to use. Payments occur once a week so you will see your funds in your Boardgrab stripe account no longer than 7 days after you have been paid.
When you make a sale, the funds will be put into your Stripe account and a message will be sent to your Boardgrab inbox with the buyer’s shipping address. You will then receive an email from email@example.com and stripe.com with transaction details. Once you’ve confirmed the payment in your Stripe account, please ship or make pickup arrangements with your buyer.
The funds will be put into your Stripe account as soon as a buyer purchases an item. The funds will appear immediately in you Boardgrab Stripe account. Funds will be sent to your linked bank account/credit or debit card in no more than 7 days.
You can accept as many offers as you’d like. Whoever pays first buys the item.
Simply send another offer with your intended price. Each new offer you send overrides the previous offer.
Although you accepted an offer, the deal is not final until the buyer purchases the item. You can accept as many offers as you like and accepting more offers maximizes the chances of a sale.
For a buyer, it doesn’t cost anything other than the price of the board. For a seller it costs a small 6% Boardgrab fee to help us pay our bills.
A common tactic used by scammers is to offer a discount on the asking price to entice users to go outside Boardgrab. Users who attempt to conduct transactions offsite are almost always fraudulent. Offsite transactions are not eligible for Boardgrab Protection and may not be eligible for Stripe protection either. For your safety we actively warn and ban users who attempt to conduct unsafe, offsite transactions.
We take fraud very seriously. In order to keep the community safe for all Boardgrab useres, the Boardgrab team constantly monitors the marketplace for fraudulent items and dishonest buyers/sellers. Our Zero-Tolerance Policy means that anyone posting counterfeit goods, posting items they do not own, or engaging in any other duplicitous behavior will be immediately banned from Boardgrab. Please exercise good judgement when using the marketplace.